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23 February 2004 @ 12:17 pm
More of the same  
In keeping with the theme of the day, I decided to call IBM and try once more to return the part I had been trying to return for about 6 weeks now. Once again I got the big run around. I finally ended up with someone's supervisor's manager, to whom I explained the whole scenario with not being able to return this part for which they were trying to bill me, not getting credit for the part that had been returned in December, etc. I told her that I wanted this all taken care of by tomorrow, which it will be.

Of course, I was fucking polite and civilized about this whole thing too...

But at least I was able to help Mel out a little today. I suppose that should make up for all of the other crap.

-the redhead-